The Influence of E-Service Quality towards Post-Purchase Intention on Shopee

Online shopping is viewed as the most significant way to help a company to sustain and to boost the economy after the COVID-19 pandemic. More sellers opt to online not only for promotional activities only but to encourage customers to purchase too. Although social media is viewed to be the most effe...

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Bibliographic Details
Published in:AIP Conference Proceedings
Main Author: Bahtar A.Z.; Daud S.; Yazid Z.A.; Fazli M.A.M.; Muthusamy G.; Kamis R.; Harun H.; Awang A.H.
Format: Conference paper
Language:English
Published: American Institute of Physics 2024
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85192005595&doi=10.1063%2f5.0183800&partnerID=40&md5=8c997d6098ab9155fa9e15fa6ba9cdb2