Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs

In spite of the devastating effects of COVID-19 on businesses, many SMEs have demonstrated resilience and continued on with their operations. This study investigates the determinants of SMEs’ business resilience in Malaysia and Indonesia, with a focus on the moderating factor of technology adoption....

Full description

Bibliographic Details
Published in:Cogent Business and Management
Main Author: Lestari E.D.; Abd Hamid N.; Shamsuddin R.; Kurniasari F.; Yaacob Z.
Format: Article
Language:English
Published: Cogent OA 2024
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85189147788&doi=10.1080%2f23311975.2023.2301135&partnerID=40&md5=fcc18fdf5a39104a80e5c0cc0923db59
id 2-s2.0-85189147788
spelling 2-s2.0-85189147788
Lestari E.D.; Abd Hamid N.; Shamsuddin R.; Kurniasari F.; Yaacob Z.
Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
2024
Cogent Business and Management
11
1
10.1080/23311975.2023.2301135
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85189147788&doi=10.1080%2f23311975.2023.2301135&partnerID=40&md5=fcc18fdf5a39104a80e5c0cc0923db59
In spite of the devastating effects of COVID-19 on businesses, many SMEs have demonstrated resilience and continued on with their operations. This study investigates the determinants of SMEs’ business resilience in Malaysia and Indonesia, with a focus on the moderating factor of technology adoption. The Resource-Based View (RBV) Theory, the Dynamic Capability View Theory (DCV), and the Technology-Organization-Environment (TOE) Framework were combined to analyze a set of business resilience-impacting factors in each country. Online surveys with respondents were used to gather data. Partial least squares-based structural equation modeling was used to examine a total of 539 respondents, of whom 335 were from Indonesia and 204 were from Malaysia. The results showed that government support, technological use, and compliance costs have a significant direct impact on the business resilience of SMEs in both countries. Notably, it was discovered that there were insignificant effects from financial resources and financial literacy. The association between financial resources and business resilience in Indonesia and the relationship between government support and business resilience in Malaysia are both negatively moderated by technology adoption. The findings of this study contributed to a multigroup analysis between neighboring countries, offering valuable insights on the factors influencing SMEs’ business resilience to withstand the COVID-19 crisis and their subsequent recovery. It helps explain how SMEs cope with the epidemic, use government support, and use technology to adapt to the changing business climate. These findings enabled SMEs and governments to use preparation and resilience methods to anticipate future difficulties. © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
Cogent OA
23311975
English
Article
All Open Access; Gold Open Access
author Lestari E.D.; Abd Hamid N.; Shamsuddin R.; Kurniasari F.; Yaacob Z.
spellingShingle Lestari E.D.; Abd Hamid N.; Shamsuddin R.; Kurniasari F.; Yaacob Z.
Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
author_facet Lestari E.D.; Abd Hamid N.; Shamsuddin R.; Kurniasari F.; Yaacob Z.
author_sort Lestari E.D.; Abd Hamid N.; Shamsuddin R.; Kurniasari F.; Yaacob Z.
title Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
title_short Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
title_full Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
title_fullStr Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
title_full_unstemmed Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
title_sort Investigating the factors of SMEs’ business resilience in the post-pandemic crisis of COVID-19 with technology adoption as a quasi-moderator: a multigroup analysis of Indonesian and Malaysian SMEs
publishDate 2024
container_title Cogent Business and Management
container_volume 11
container_issue 1
doi_str_mv 10.1080/23311975.2023.2301135
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-85189147788&doi=10.1080%2f23311975.2023.2301135&partnerID=40&md5=fcc18fdf5a39104a80e5c0cc0923db59
description In spite of the devastating effects of COVID-19 on businesses, many SMEs have demonstrated resilience and continued on with their operations. This study investigates the determinants of SMEs’ business resilience in Malaysia and Indonesia, with a focus on the moderating factor of technology adoption. The Resource-Based View (RBV) Theory, the Dynamic Capability View Theory (DCV), and the Technology-Organization-Environment (TOE) Framework were combined to analyze a set of business resilience-impacting factors in each country. Online surveys with respondents were used to gather data. Partial least squares-based structural equation modeling was used to examine a total of 539 respondents, of whom 335 were from Indonesia and 204 were from Malaysia. The results showed that government support, technological use, and compliance costs have a significant direct impact on the business resilience of SMEs in both countries. Notably, it was discovered that there were insignificant effects from financial resources and financial literacy. The association between financial resources and business resilience in Indonesia and the relationship between government support and business resilience in Malaysia are both negatively moderated by technology adoption. The findings of this study contributed to a multigroup analysis between neighboring countries, offering valuable insights on the factors influencing SMEs’ business resilience to withstand the COVID-19 crisis and their subsequent recovery. It helps explain how SMEs cope with the epidemic, use government support, and use technology to adapt to the changing business climate. These findings enabled SMEs and governments to use preparation and resilience methods to anticipate future difficulties. © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
publisher Cogent OA
issn 23311975
language English
format Article
accesstype All Open Access; Gold Open Access
record_format scopus
collection Scopus
_version_ 1812871797338537984