Navigating turbulent waters: The impact of business continuity management (BCM) practices on financial and nonfinancial performance of tour operator companies

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Navigating turbulent waters: The impact of business continuity management (BCM) practices on financial and nonfinancial performance of tour operator companies

This study examines the influence of Business Continuity Management (BCM) practices on tour operator companies' financial and nonfinancial performance amid the COVID-19 pandemic. Employing purposive and cluster sampling, a survey was conducted with 331 tour operators, and the study hypotheses w...

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Bibliographic Details
Published in:	Journal of Contingencies and Crisis Management
Main Author:	Awang Ali Q.S.; Hanafiah M.H.; Mogindol S.H.
Format:	Article
Language:	English
Published:	John Wiley and Sons Inc 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85185919822&doi=10.1111%2f1468-5973.12550&partnerID=40&md5=7be3f09f394caa20985d807ca65f7a5b

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