Exploring public sentiments towards courier services in Malaysia through Twitter: a sentiment analysis approach

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Exploring public sentiments towards courier services in Malaysia through Twitter: a sentiment analysis approach

This study delves into the sentiment analysis of courier services in Malaysia through the lens of tweets. With the escalating reliance on courier services for daily parcel deliveries, understanding public sentiment becomes imperative. Through a systematic methodology encompassing data gathering, pre...

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Bibliographic Details
Published in:	Indonesian Journal of Electrical Engineering and Computer Science
Main Author:	Ariff M.I.M.; Salim R.M.Z.R.; Azizan A.; Ahmad S.; Arshad N.I.; Abdullah M.N.
Format:	Article
Language:	English
Published:	Institute of Advanced Engineering and Science 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85185599034&doi=10.11591%2fijeecs.v33.i3.pp1966-1973&partnerID=40&md5=aad5c6a34a4a62710ba2a22faa10f313

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