A Robotic Concepts: Study of Perceived Brand Reputation and Customers' Perceived Performance in a Restaurant
Purpose: Budget, hygiene factors, and the issue of workforce shortages have accelerated the use of robotics technology in restaurant chains. Even though service robots could operate many functions and roles, further research is required in hotel settings to ascertain how various combinations of robo...
| Published in: | Global Business and Finance Review |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
People and Global Business Association
2023
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85176227185&doi=10.17549%2fgbfr.2023.28.5.13&partnerID=40&md5=4af646d897d1810ac945f958458f44a3 |