Gamification Equilibrium: The Fulcrum for Balanced Intrinsic Motivation and Extrinsic Rewards in Electronic Learning Systems

• Published in: International Journal of Serious Games
• Main Author: Dah J.; Hussin N.; Zaini M.K.; Helda L.I.; Ametefe D.S.; Aliu A.A.; Suqi W.; Caliskan A.
• Format: Article
• Language: English
• Published: Serious Games Society 2023
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85171374045&doi=10.17083%2fijsg.v10i3.633&partnerID=40&md5=86d1b7d8345b7d7d9a99100e02e19dab

In this study, we developed a concept for balancing extrinsic rewards and intrinsic motivation in gamified learning systems by applying the principles of equilibrium found in first-class levers. Despite the growing interest in gamification as a tool to enhance motivation and engagement, empirical findings are inconsistent, and there is no unified agreement among researchers on its effective implementation. Gamification employs game design elements and principles to enhance user experience in various contexts, including the field of education and learning. However, its application in Information Systems (IS) and beyond has revealed inconsistencies and challenges that this study aims to explore. Our review identifies an overreliance on narrow models and shallow design (focusing solely on badges, points, and leaderboards, known as "BPL gamification") as contributing factors to the failure of some gamified systems. These approaches can lead to an imbalance between extrinsic and intrinsic motivation, resulting in the "Overjustification effect," a phenomenon that undermines the effectiveness of gamification. By providing a more nuanced understanding of how to select and apply game elements, this study aims to mitigate these challenges and promote a more successful implementation of gamification, avoiding common pitfalls and clichés in design. © 2023, Serious Games Society. All rights reserved.