Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review

In 2030, it is expected that 15% of the country's population will be classified as elderly and there is driving up demand for elderly healthcare services. The evolution of digital health technology has emerged as a solution to this issue. However, there has been a recent decline in the elderly...

Full description

Bibliographic Details
Published in:Bulletin of Electrical Engineering and Informatics
Main Author: Zainal A.; Aziz N.F.A.; Ahmad N.A.; Razak F.H.A.; Razali F.; Azmi N.H.; Koyou H.L.
Format: Review
Language:English
Published: Institute of Advanced Engineering and Science 2023
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85146451391&doi=10.11591%2feei.v12i3.4773&partnerID=40&md5=0c998856d64a0f640c6622d39a6f4e7f
id 2-s2.0-85146451391
spelling 2-s2.0-85146451391
Zainal A.; Aziz N.F.A.; Ahmad N.A.; Razak F.H.A.; Razali F.; Azmi N.H.; Koyou H.L.
Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
2023
Bulletin of Electrical Engineering and Informatics
12
3
10.11591/eei.v12i3.4773
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85146451391&doi=10.11591%2feei.v12i3.4773&partnerID=40&md5=0c998856d64a0f640c6622d39a6f4e7f
In 2030, it is expected that 15% of the country's population will be classified as elderly and there is driving up demand for elderly healthcare services. The evolution of digital health technology has emerged as a solution to this issue. However, there has been a recent decline in the elderly adoption of digital health technologies. This issue is worsened by the emergence of interfaces and interaction styles in newly developed technologies. A systematic review was conducted in this article to investigate the usability measures used to improve the user experience of digital health technology among the elderly. This study includes articles selected from the Web of Science and Scopus databases, both of which are well-established. Using thematic analysis, data from 29 articles were analyzed, yielding four main themes: i) effectiveness; i) efficiency; iii) satisfaction; and iv) learnability. The four main themes generated 12 sub-themes. The appearance, functionality, and structure of new digital health technology are the primary barriers to adoption. User interface (UI) design should take into account the limitations of elderly users. Additionally, elderly users require motivation, support, and training to utilize digital health technologies effectively. This study's findings make significant contributions to digital health and gerontechnology fields. © 2023, Institute of Advanced Engineering and Science. All rights reserved.
Institute of Advanced Engineering and Science
20893191
English
Review
All Open Access; Gold Open Access; Green Open Access
author Zainal A.; Aziz N.F.A.; Ahmad N.A.; Razak F.H.A.; Razali F.; Azmi N.H.; Koyou H.L.
spellingShingle Zainal A.; Aziz N.F.A.; Ahmad N.A.; Razak F.H.A.; Razali F.; Azmi N.H.; Koyou H.L.
Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
author_facet Zainal A.; Aziz N.F.A.; Ahmad N.A.; Razak F.H.A.; Razali F.; Azmi N.H.; Koyou H.L.
author_sort Zainal A.; Aziz N.F.A.; Ahmad N.A.; Razak F.H.A.; Razali F.; Azmi N.H.; Koyou H.L.
title Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
title_short Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
title_full Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
title_fullStr Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
title_full_unstemmed Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
title_sort Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review
publishDate 2023
container_title Bulletin of Electrical Engineering and Informatics
container_volume 12
container_issue 3
doi_str_mv 10.11591/eei.v12i3.4773
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-85146451391&doi=10.11591%2feei.v12i3.4773&partnerID=40&md5=0c998856d64a0f640c6622d39a6f4e7f
description In 2030, it is expected that 15% of the country's population will be classified as elderly and there is driving up demand for elderly healthcare services. The evolution of digital health technology has emerged as a solution to this issue. However, there has been a recent decline in the elderly adoption of digital health technologies. This issue is worsened by the emergence of interfaces and interaction styles in newly developed technologies. A systematic review was conducted in this article to investigate the usability measures used to improve the user experience of digital health technology among the elderly. This study includes articles selected from the Web of Science and Scopus databases, both of which are well-established. Using thematic analysis, data from 29 articles were analyzed, yielding four main themes: i) effectiveness; i) efficiency; iii) satisfaction; and iv) learnability. The four main themes generated 12 sub-themes. The appearance, functionality, and structure of new digital health technology are the primary barriers to adoption. User interface (UI) design should take into account the limitations of elderly users. Additionally, elderly users require motivation, support, and training to utilize digital health technologies effectively. This study's findings make significant contributions to digital health and gerontechnology fields. © 2023, Institute of Advanced Engineering and Science. All rights reserved.
publisher Institute of Advanced Engineering and Science
issn 20893191
language English
format Review
accesstype All Open Access; Gold Open Access; Green Open Access
record_format scopus
collection Scopus
_version_ 1809677583449587712