RESEARCH ON INNOVATION STRATEGIES OF KNOWLEDGE MANAGEMENT SYSTEM OF COMMERCIAL BANKS BASED ON EMPLOYEE TACIT KNOWLEDGE SHARING

• Published in: ICIC Express Letters, Part B: Applications
• Main Author: Xie B.; Rashid I.M.A.
• Format: Article
• Language: English
• Published: ICIC International 2023
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85146359287&doi=10.24507%2ficicelb.14.02.171&partnerID=40&md5=e3e3ef170da4fa8ef4ccce853eb26d50

The tacit knowledge of employees is a potentially valuable part of the knowledge resources of commercial banks. How to strengthen the knowledge exchange and sharing of commercial banks will help to improve the knowledge structure of commercial banks and enhance the core competitiveness of commercial banks. Because the tacit knowledge of employees is difficult to describe and personalize, it can only reflect its role and play a key role through practice, which will restrict the knowledge innovation of commercial banks. How to promote employees’ tacit knowledge sharing and innovate the knowledge management system of commercial banks has become a hot issue at this stage. This paper expounds the basic situation of employees’ tacit knowledge, introduces the role of employees’ tacit knowledge sharing, and puts forward the reference strategies for the innovation of knowledge management system of commercial banks, including: first, establish the incentive mechanism of employees’ tacit knowledge sharing; second, improve employees’ ability to share and exchange tacit knowledge; third, build a platform for employees’ tacit knowledge sharing; fourth, create an atmosphere for employees to share tacit knowledge. We hope to strengthen the core competitive advantage of commercial banks. © 2023.