| Summary: | Unlike any other city, Dubai is proactive in foreseeing the congestion issue popular among the cities. Therefore, the government supported the implementation of the smart city in Dubai. This research identifies a crucial factor that influences smart city performance. This factor is technology readiness. Focusing on Dubai, the objective of this paper is to determine the causal relationship between technology readiness and smart city performance. Due to the movement restriction during the data collection period, the researcher resorts to data collection via an online platform, where an online survey link was sent out to identified and targeted samples which consists of civil servants. The study employees Partial Least Squares Structural Equation Modelling (PLS-SEM) to determine the relationship between the constructs. The results revealed a significant relationship between technology readiness and smart city performance. The implication of this research showed that the availability of technology readiness is a crucial factor in ensuring smart city performance. © 2022, Penerbit Akademia Baru. All rights reserved.
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