QMS external quality auditors’ competency requirements: perspectives from accredited certification bodies in Malaysia
Purpose: The purpose of the study is to identify the perceived lack of certain core knowledge, skills and attributes in external quality auditors (EQAs) that contributes to an audit process that does not add value for client organizations. This paper describes the development of a competency require...
| Published in: | International Journal of Quality and Reliability Management |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2023
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85142503061&doi=10.1108%2fIJQRM-04-2021-0127&partnerID=40&md5=865a27d35801778f2acfe0f03db8673b |