APA (7th ed.) Citation

Y.A, S. A. A. (2022). CUSTOMER COMPLAINTS AND THE EFFECTIVENESS OF SERVICE GUARANTEES IN THE HOTEL INDUSTRY. Tourism and Hospitality Management, 28(2), . https://doi.org/10.20867/thm.28.2.9

Chicago Style (17th ed.) Citation

Y.A, Shahril A.M.; Aziz. "CUSTOMER COMPLAINTS AND THE EFFECTIVENESS OF SERVICE GUARANTEES IN THE HOTEL INDUSTRY." Tourism and Hospitality Management 28, no. 2 (2022). https://doi.org/10.20867/thm.28.2.9.

MLA (8th ed.) Citation

Y.A, Shahril A.M.; Aziz. "CUSTOMER COMPLAINTS AND THE EFFECTIVENESS OF SERVICE GUARANTEES IN THE HOTEL INDUSTRY." Tourism and Hospitality Management, vol. 28, no. 2, 2022, https://doi.org/10.20867/thm.28.2.9.