Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)

The study investigates the potential for takaful operators to collaborate with the government by using drones to identify victims in the event of a mass disaster. It is critical to emphasise that takaful operators are not part of the government agencies involved in the search and rescue (S&R) op...

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Published in:Sustainability (Switzerland)
Main Author: Muhamat A.A.; Zulkifli A.F.; Ibrahim M.A.; Sulaiman S.; Subramaniam G.; Mohamad S.; Suzuki Y.
Format: Article
Language:English
Published: MDPI 2022
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85129782923&doi=10.3390%2fsu14095440&partnerID=40&md5=f33bd16142e9cb74de271560a6d871f3
id 2-s2.0-85129782923
spelling 2-s2.0-85129782923
Muhamat A.A.; Zulkifli A.F.; Ibrahim M.A.; Sulaiman S.; Subramaniam G.; Mohamad S.; Suzuki Y.
Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
2022
Sustainability (Switzerland)
14
9
10.3390/su14095440
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85129782923&doi=10.3390%2fsu14095440&partnerID=40&md5=f33bd16142e9cb74de271560a6d871f3
The study investigates the potential for takaful operators to collaborate with the government by using drones to identify victims in the event of a mass disaster. It is critical to emphasise that takaful operators are not part of the government agencies involved in the search and rescue (S&R) operations. Nevertheless, takaful operators are part of the critical chain in the risk management process because they are the parties that will issue compensation to victims if they are takaful participants (policyholders). Through semi-structured interviews, feedback on this issue was gathered from key informants who are experts in their fields. This study included 21 key informants: first responders to an emergency or disaster from Malaysian government agencies, forensic experts, takaful association, drone practitioners (including drone pilots, Vice President (VP) of drone consultation services, and the owner of a drone company), actuarial expert, Shariah experts, regulators (representatives from the central bank), takaful participants, and accounting expert. Findings indicate that the benefits of using drones to the takaful operators are undisputable. Yet, the associated costs of using the device are the main concerns to the industry players. The middle path is to have joint funds between the takaful industry and the government to pool the funds for the national disaster management agency to employ drones for DVI needs in the event of a disaster. Thus, the findings of this study will be useful to the government and takaful association when developing future policy and guidelines for the takaful industry. Furthermore, this research adds to the body of knowledge and provides a better understanding of the subject. © 2022 by the authors. Licensee MDPI, Basel, Switzerland.
MDPI
20711050
English
Article
All Open Access; Gold Open Access
author Muhamat A.A.; Zulkifli A.F.; Ibrahim M.A.; Sulaiman S.; Subramaniam G.; Mohamad S.; Suzuki Y.
spellingShingle Muhamat A.A.; Zulkifli A.F.; Ibrahim M.A.; Sulaiman S.; Subramaniam G.; Mohamad S.; Suzuki Y.
Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
author_facet Muhamat A.A.; Zulkifli A.F.; Ibrahim M.A.; Sulaiman S.; Subramaniam G.; Mohamad S.; Suzuki Y.
author_sort Muhamat A.A.; Zulkifli A.F.; Ibrahim M.A.; Sulaiman S.; Subramaniam G.; Mohamad S.; Suzuki Y.
title Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
title_short Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
title_full Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
title_fullStr Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
title_full_unstemmed Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
title_sort Realising the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI)
publishDate 2022
container_title Sustainability (Switzerland)
container_volume 14
container_issue 9
doi_str_mv 10.3390/su14095440
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-85129782923&doi=10.3390%2fsu14095440&partnerID=40&md5=f33bd16142e9cb74de271560a6d871f3
description The study investigates the potential for takaful operators to collaborate with the government by using drones to identify victims in the event of a mass disaster. It is critical to emphasise that takaful operators are not part of the government agencies involved in the search and rescue (S&R) operations. Nevertheless, takaful operators are part of the critical chain in the risk management process because they are the parties that will issue compensation to victims if they are takaful participants (policyholders). Through semi-structured interviews, feedback on this issue was gathered from key informants who are experts in their fields. This study included 21 key informants: first responders to an emergency or disaster from Malaysian government agencies, forensic experts, takaful association, drone practitioners (including drone pilots, Vice President (VP) of drone consultation services, and the owner of a drone company), actuarial expert, Shariah experts, regulators (representatives from the central bank), takaful participants, and accounting expert. Findings indicate that the benefits of using drones to the takaful operators are undisputable. Yet, the associated costs of using the device are the main concerns to the industry players. The middle path is to have joint funds between the takaful industry and the government to pool the funds for the national disaster management agency to employ drones for DVI needs in the event of a disaster. Thus, the findings of this study will be useful to the government and takaful association when developing future policy and guidelines for the takaful industry. Furthermore, this research adds to the body of knowledge and provides a better understanding of the subject. © 2022 by the authors. Licensee MDPI, Basel, Switzerland.
publisher MDPI
issn 20711050
language English
format Article
accesstype All Open Access; Gold Open Access
record_format scopus
collection Scopus
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