Customers’ Opinions on Mobile Telecommunication Services in Malaysia using Sentiment Analysis
Mobile telecommunication companies in Malaysia have been widely used in the recent decade. There is intense competition among them to keep and gain new customers by offering various services. The reviews of the services by the customers are commonly shared on social media such as Twitter. Those revi...
| Published in: | International Journal of Advanced Computer Science and Applications |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Science and Information Organization
2021
|
| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85122571438&doi=10.14569%2fIJACSA.2021.0121229&partnerID=40&md5=377254d254df1e8f4c6905b314405c90 |