| Summary: | Facilities management (FM) is becoming increasingly important in the built environment. FM is currently well-known in several countries. The goal of this research is to determine the extent to which FM can positively contribute to FM opportunities and the challenges that must be addressed. FM combines all physical environment components, including people, process, location, and technology, to assure the system's performance. FM is one of the world's fastest-growing companies because it helps to tackle the problem of inefficiency in building operations and maintenance. The purpose of this research is to conduct a literature review in order to learn more about FM practices in various parts of the world, as well as to investigate opportunities and problems. By conducting a literature analysis of previous research published between 2000 and 2017, this study aims to give a better knowledge of FM practices in both developed and developing nations. The FM industry is relatively new, therefore there are numerous prospects for future growth. © Published under licence by IOP Publishing Ltd.
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