E-tendering: Improvement model in Malaysia public sector’s construction industry

• Published in: Malaysian Construction Research Journal
• Main Author: Zolkafli @Zulkifly U.K.; Ming L.H.; Sekak S.N.A.A.
• Format: Article
• Language: English
• Published: Construction Research Institute of Malaysia 2021
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85107694982&partnerID=40&md5=4a55d91f963f8133b1c8eea40c14ea94

Industry 4.0 ushered the rapid development of the Internet of Things (IoT) within the diverse industry. The construction industry in Malaysia is also entering the era of Industry 4.0. Besides the trending of Building Information Modeling (BIM) adoption, the e-Tendering application is also an essential part of the Construction Industry 4.0. E-tendering is an electronic facilitated solution involving a whole tendering process. However, the e-Tendering System usage here is still relatively low, especially in the implementation strategy. Therefore, to catch up to the global Industry 4.0 steps, the usage of Malaysia's public sector e-Tendering system is needed for improvement. Therefore, this research aims to propose an improved model for the public sector construction e-Tendering system by identifying the barriers and solutions for improving the National e-Tendering System usage. The public sector procurement department is the target respondents whose opinions on the barriers and solutions for improving the National eTendering System usage are accounted for through quantitative measurement, a questionnaire survey. This research found that the top three barriers for improving the National e-Tendering System usage are 'resistance to change in users,' 'securities concern' and 'incomplete technical coverage on the whole e-Tendering process.' Furthermore, this research also justified the primary and secondary solutions to overcome each barrier. Based on the findings, the National e-Tendering framework improvement model is proposed. This model may assist the public sector in planning the upgrading of the existing National e-Tendering System in the future. © 2021, Construction Research Institute of Malaysia. All rights reserved.