Measuring validity and reliability of website credibility factors in influencing user engagement questionnaire

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Measuring validity and reliability of website credibility factors in influencing user engagement questionnaire

Purpose: The purpose of this paper is to show the importance of validity process in survey questionnaire instrument development. It is to confirm all items chosen are valid in the context of study, especially in assessing municipal website Web user behaviours. The quality of measurement also can be...

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Bibliographic Details
Published in:	International Journal of Web Information Systems
Main Author:	Saiful Bahry F.D.; Masrom M.; Masrek M.N.
Format:	Article
Language:	English
Published:	Emerald Group Holdings Ltd. 2021
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85096222033&doi=10.1108%2fIJWIS-08-2020-0050&partnerID=40&md5=f63df8ca5ad18106660e5b6e5c785e5c

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