The effects of doctors’ interpersonal communication on low-income inpatients’ satisfaction level
Doctors' interpersonal communication skill is an integral part of health services and become one of the main indicators of patients’ satisfaction towards healthcare provider. This study aims at examining the influence of doctors' interpersonal communication on the satisfaction levels of cl...
Published in: | Jurnal Komunikasi: Malaysian Journal of Communication |
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Main Author: | Effendi R.; Sukmayadi V.; Pandjaitan I.R. |
Format: | Article |
Language: | English |
Published: |
Universiti Kebangsaan Malaysia Press
2019
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Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85064499055&doi=10.17576%2fJKMJC-2019-3501-05&partnerID=40&md5=fbbcd1f03c06c59c0d2e92c377b7fbf0 |
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