The effects of doctors’ interpersonal communication on low-income inpatients’ satisfaction level

Doctors' interpersonal communication skill is an integral part of health services and become one of the main indicators of patients’ satisfaction towards healthcare provider. This study aims at examining the influence of doctors' interpersonal communication on the satisfaction levels of cl...

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Bibliographic Details
Published in:Jurnal Komunikasi: Malaysian Journal of Communication
Main Author: Effendi R.; Sukmayadi V.; Pandjaitan I.R.
Format: Article
Language:English
Published: Universiti Kebangsaan Malaysia Press 2019
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85064499055&doi=10.17576%2fJKMJC-2019-3501-05&partnerID=40&md5=fbbcd1f03c06c59c0d2e92c377b7fbf0