E-FoodCart: An online food ordering service

• Published in: International Journal of Innovative Technology and Exploring Engineering
• Main Author: Hatim S.M.; Zamani N.A.M.; Latif L.M.A.; Ahmadkardri M.; Ahmad N.; Kamaruddin N.; Hussain A.
• Format: Article
• Language: English
• Published: Blue Eyes Intelligence Engineering and Sciences Publication 2019
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85061705530&partnerID=40&md5=98bd4e286655a171ae015c9d6d525736

Nowadays, mobile devices with wireless technologies has emerged into the hospitality industry especially restaurants with the advancements of food ordering systems. Most restaurants use manual ordering process involving pen and papers in which noting down the orders can be quite slow and can caused errors in noting down the customers’ orders. Based on QSR statistics, young generations usually order food online which caused the online ordering traffic to grow 300% faster than dine-in traffic. Moreover, most people preferred to use online ordering system as it is more convenient and reduce their waiting time. Hence, eFoodCart, an online mobile application is a student-friendly application for food ordering in which the idea and concept is similar to some existing applications such as Pizza Hut Delivery, Just Eat, Food Panda and Lazada. eFoodCart gathers different vendors providing different types of food unlike Pizza Hut which only provides their own pizza for delivery. In comparison with Just Eat and Food Panda applications, both covers city areas whereas eFoodCart focuses more on rural areas to give small towns the opportunities to sell food online. Furthermore, Lazada does not supplies any food ordering service while eFood-Cart does. The purpose of this application is to allow and assist the residential students of UiTM Perak Branch, Tapah Campus to order their food via mobile devices. This is a secure and time-saving application for students as they are required to register to the application using their own student identification number. Besides the students, vendors are also required to register to eFoodCart application before they can offer their menu to the customer (students). This is to ensure security and prevent any fraudulent act for both parties. Moreover, B40, the lowest income group will also gain benefit from this application as it will help them to set up their food business without having any physical stall due to the limited monetary resources to rent a premise. Hence, eFoodCart will act as an agent for them to perform any transactions conveniently. The system aims to gather all potential entrepreneurs in food business to use the system as their business starting point in order to expand their business in the future and also to provide convenience for the public to purchase food anywhere in Malaysia. © BEIESP.