Leisure Involvement, Job Satisfaction, and Service Performance among Frontline Restaurant Employees

The importance of employee leisure involvement to employee service performance has been suggested but not tested in the literature. This study closes this research gap by inspecting the direct consequence of leisure involvement on service performance and leisure involvement’s indirect effect on serv...

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Bibliographic Details
Published in:Journal of Quality Assurance in Hospitality and Tourism
Main Author: Suhartanto D.; Dean D.; Sumarjan N.; Kartika O.S.; Setiawati L.
Format: Article
Language:English
Published: Routledge 2019
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85059312734&doi=10.1080%2f1528008X.2018.1543631&partnerID=40&md5=7e09bf8a219423af4c5503e6a0000ff9