Leisure Involvement, Job Satisfaction, and Service Performance among Frontline Restaurant Employees
The importance of employee leisure involvement to employee service performance has been suggested but not tested in the literature. This study closes this research gap by inspecting the direct consequence of leisure involvement on service performance and leisure involvement’s indirect effect on serv...
Published in: | Journal of Quality Assurance in Hospitality and Tourism |
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Main Author: | |
Format: | Article |
Language: | English |
Published: |
Routledge
2019
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Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85059312734&doi=10.1080%2f1528008X.2018.1543631&partnerID=40&md5=7e09bf8a219423af4c5503e6a0000ff9 |