Components of job satisfaction among offshore catering crew: A preliminary investigation

• Published in: Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
• Main Author: Majid M.A.A.; Othman M.; Abdullah R.; Derani N.
• Format: Conference paper
• Language: English
• Published: CRC Press/Balkema 2016
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016215210&partnerID=40&md5=86ef6cb29a83bcb048eb7ab318333a0a

This paper attempts to investigate the components of job satisfaction among offshore catering crews in which could be in similar or different context with those working onshore. The study found that pay is the most significant factor of job satisfaction, since the work is paying more in comparison with similar work onshore. Other factors identified are the nature of work, workplace facilities and co-worker need further investigation and elaboration. However, one thing could be certain in this study, the acknowledgment of offshore catering industry and its uniqueness could be really helpful in disseminating information and investigating crucial issues which helps in refining the industry and placing it as one of the main components and future career paths in hospitality industry in Malaysia. © 2016 Taylor & Francis Group, London.