Competencies of consultants and authorities towards the effectiveness of the food safety system in Malaysia

• Published in: Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
• Main Author: Jali M.B.; Ghanib M.A.; Nor N.M.
• Format: Conference paper
• Language: English
• Published: CRC Press/Balkema 2016
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016214024&partnerID=40&md5=8a5b4e6a25ce8290a25706a4d918d3a3

The effectiveness of a food safety system is influenced by demographic factors of the consultants and authorities. The purpose of this study is to prepare a demographic profile of the consultants and authorities as a foundation for the effective development and execution of HACCP in Malaysia. This demographic profile will serve as a guide for carrying out their duties in developing, executing and evaluating the food safety system. This study was carried out via survey and questionnaires that involved 32 respondents, for each of the groups. Among the crucial factors for consultants and authorities include an experience, field of study and expertise as well as types of training. The readiness and availability of this demographic profile will be of help for the industry, consultants and authorities in making designs and action plans before starting their execution as well as receiving assistance in relation to the HACCP system. © 2016 Taylor & Francis Group, London.