Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia

This study examined the relationship of workplace stress, organizational commitment and turnover intention among employees in Japanese restaurants in Kuala Lumpur and Selangor. Questionnaires were used to obtain the aforementioned objective from Japanese restaurants’ employees who are working in the...

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Published in:Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
Main Author: Bakhtiar M.F.S.; Zamri M.T.; Hashim N.I.; Othman Z.; Ismail M.N.I.
Format: Conference paper
Language:English
Published: CRC Press/Balkema 2016
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016209408&doi=10.1201%2f9781315386980-35&partnerID=40&md5=550ab5a84d3a1eb483ca4fa6b0aad96f
id 2-s2.0-85016209408
spelling 2-s2.0-85016209408
Bakhtiar M.F.S.; Zamri M.T.; Hashim N.I.; Othman Z.; Ismail M.N.I.
Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
2016
Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016


10.1201/9781315386980-35
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016209408&doi=10.1201%2f9781315386980-35&partnerID=40&md5=550ab5a84d3a1eb483ca4fa6b0aad96f
This study examined the relationship of workplace stress, organizational commitment and turnover intention among employees in Japanese restaurants in Kuala Lumpur and Selangor. Questionnaires were used to obtain the aforementioned objective from Japanese restaurants’ employees who are working in the operation departments. The result shows that there is a relationship between workplace stress and turnover intention. The results also revealed that there is a relationship exist between workplace stress and organizational commitment. Lastly, it is also found that there is a relationship between organizational commitment and turnover intention. From this study, it provides further understanding on the workplace stress, organizational commitment and turnover intention within the spectrum of cross-cultural workplace. © 2016 Taylor & Francis Group, London.
CRC Press/Balkema

English
Conference paper
All Open Access; Green Open Access
author Bakhtiar M.F.S.; Zamri M.T.; Hashim N.I.; Othman Z.; Ismail M.N.I.
spellingShingle Bakhtiar M.F.S.; Zamri M.T.; Hashim N.I.; Othman Z.; Ismail M.N.I.
Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
author_facet Bakhtiar M.F.S.; Zamri M.T.; Hashim N.I.; Othman Z.; Ismail M.N.I.
author_sort Bakhtiar M.F.S.; Zamri M.T.; Hashim N.I.; Othman Z.; Ismail M.N.I.
title Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
title_short Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
title_full Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
title_fullStr Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
title_full_unstemmed Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
title_sort Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
publishDate 2016
container_title Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
container_volume
container_issue
doi_str_mv 10.1201/9781315386980-35
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016209408&doi=10.1201%2f9781315386980-35&partnerID=40&md5=550ab5a84d3a1eb483ca4fa6b0aad96f
description This study examined the relationship of workplace stress, organizational commitment and turnover intention among employees in Japanese restaurants in Kuala Lumpur and Selangor. Questionnaires were used to obtain the aforementioned objective from Japanese restaurants’ employees who are working in the operation departments. The result shows that there is a relationship between workplace stress and turnover intention. The results also revealed that there is a relationship exist between workplace stress and organizational commitment. Lastly, it is also found that there is a relationship between organizational commitment and turnover intention. From this study, it provides further understanding on the workplace stress, organizational commitment and turnover intention within the spectrum of cross-cultural workplace. © 2016 Taylor & Francis Group, London.
publisher CRC Press/Balkema
issn
language English
format Conference paper
accesstype All Open Access; Green Open Access
record_format scopus
collection Scopus
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