EDRMS for academic records management: A design study in a Malaysian university

• Published in: Education and Information Technologies
• Main Author: Miah S.J.; Samsudin A.Z.H.
• Format: Article
• Language: English
• Published: Springer New York LLC 2017
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84980002645&doi=10.1007%2fs10639-016-9525-6&partnerID=40&md5=72917316a27e6981af391ceb9b2758a1

Higher education institutes such as universities suffer from a range of issues in managing their academic records and relevant digital contents. Many universities nowadays use specific software applications for their effective mechanism in records management. The effective provision of enterprises records management (ERM) software for managing records especially for maintaining research activities are of paramount importance to meet complex criteria outlined by the university. The purpose of this study is to describe the design of a locally-innovated Electronic Document and Records Management Systems (EDRMS) implementation for managing academic records in the context of a Malaysian University. The lessons learned from the design study can be applicable for improving relevant technologies for record keepings in other similar enterprises. © 2016, Springer Science+Business Media New York.