APA(7版)引用形式

N.M, M. N. D. R. Z. Z. D. (2011). The evaluation of customer satisfaction on service delivery by post office in Malaysia: A service quality and service feature perspective. Advances in Business and Management, 1, .

Chicagoスタイル(17版)引用形式

N.M, Mansor N.; Daud R.; Zakaria Z.; Daud. "The Evaluation of Customer Satisfaction on Service Delivery by Post Office in Malaysia: A Service Quality and Service Feature Perspective." Advances in Business and Management 1 (2011).

MLA(8版)引用形式

N.M, Mansor N.; Daud R.; Zakaria Z.; Daud. "The Evaluation of Customer Satisfaction on Service Delivery by Post Office in Malaysia: A Service Quality and Service Feature Perspective." Advances in Business and Management, vol. 1, 2011.