The role of Relational Norms in mediating the influence of market orientation on relational satisfaction

In this paper, the researchers hope to determine how the concept of Relational Norms can mediate the relationship between market orientation and the relational satisfaction of private higher learning institutions (HLI) that forms academic franchise with public universities. We discovered that only t...

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Bibliographic Details
Published in:World Applied Sciences Journal
Main Author: Zakaria Z.; Luqman A.; Ariff Kamaludin M.; Mohd Hussain S.H.; Abdul Halim M.A.S.
Format: Article
Language:English
Published: 2013
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-84891110121&doi=10.5829%2fidosi.wasj.2013.23.eemcge.22015&partnerID=40&md5=1107c42117f80ddeb9e26c044067ef9f