Adoption and performance of click and mortar retailers: Malaysia evidence

This study is attempts to examine the diffusion and business performance of e-commerce among click-andmortar retailers in Malaysia. The sample comes largely from retailers in the area of Klang Valley. Both mailedout questionnaire and personal meetings were employed in gathering data from the selecte...

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Published in:Advances in Natural and Applied Sciences
Main Author: Ali A.; Omar N.; Daud N.M.; Mohamed I.S.
Format: Article
Language:English
Published: 2012
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-84874536281&partnerID=40&md5=0ae063b7b0417cc3c3ab0a80b4a86759
id 2-s2.0-84874536281
spelling 2-s2.0-84874536281
Ali A.; Omar N.; Daud N.M.; Mohamed I.S.
Adoption and performance of click and mortar retailers: Malaysia evidence
2012
Advances in Natural and Applied Sciences
6
8

https://www.scopus.com/inward/record.uri?eid=2-s2.0-84874536281&partnerID=40&md5=0ae063b7b0417cc3c3ab0a80b4a86759
This study is attempts to examine the diffusion and business performance of e-commerce among click-andmortar retailers in Malaysia. The sample comes largely from retailers in the area of Klang Valley. Both mailedout questionnaire and personal meetings were employed in gathering data from the selected sample. Results show that only innovation characteristics of "compatibility" influences e-commerce diffusion by click-andmortar retailers and retailers in greater stages of e-commerce development are more satisfied with their ecommerce capabilities than retailers in the beginning stages of e-commerce development.

19981090
English
Article

author Ali A.; Omar N.; Daud N.M.; Mohamed I.S.
spellingShingle Ali A.; Omar N.; Daud N.M.; Mohamed I.S.
Adoption and performance of click and mortar retailers: Malaysia evidence
author_facet Ali A.; Omar N.; Daud N.M.; Mohamed I.S.
author_sort Ali A.; Omar N.; Daud N.M.; Mohamed I.S.
title Adoption and performance of click and mortar retailers: Malaysia evidence
title_short Adoption and performance of click and mortar retailers: Malaysia evidence
title_full Adoption and performance of click and mortar retailers: Malaysia evidence
title_fullStr Adoption and performance of click and mortar retailers: Malaysia evidence
title_full_unstemmed Adoption and performance of click and mortar retailers: Malaysia evidence
title_sort Adoption and performance of click and mortar retailers: Malaysia evidence
publishDate 2012
container_title Advances in Natural and Applied Sciences
container_volume 6
container_issue 8
doi_str_mv
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-84874536281&partnerID=40&md5=0ae063b7b0417cc3c3ab0a80b4a86759
description This study is attempts to examine the diffusion and business performance of e-commerce among click-andmortar retailers in Malaysia. The sample comes largely from retailers in the area of Klang Valley. Both mailedout questionnaire and personal meetings were employed in gathering data from the selected sample. Results show that only innovation characteristics of "compatibility" influences e-commerce diffusion by click-andmortar retailers and retailers in greater stages of e-commerce development are more satisfied with their ecommerce capabilities than retailers in the beginning stages of e-commerce development.
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issn 19981090
language English
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