The transition to e-government for local governments: A conceptual framework on issues in ict implementation

• Published in: Proceedings of the European Conference on e-Government, ECEG
• Main Author: Hashim H.R.H.; Roslin R.M.; Jamaludin A.
• Format: Conference paper
• Language: English
• Published: 2007
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84871642577&partnerID=40&md5=02a43a9a60d2d8c5946c286c5ea6aeda

The purpose of this case study research is to address the issues affecting information and communication technology (ICT)implementation in local governments for a smooth transition to egovernment.The issues presented in this study focused on the context of ICT implementation processes such as planning, procurement and implementation in the local government arena. In addition, this study will provide an exploratory look at the issues surrounding ICT implementation and how the local government ISofficers perceive them. More specifically, this study provides discussions on the political, economic, social and technological issues that have a direct relationship to ICT and the local government implementation needs as well as the problems which are specific to the local government ICT executives with regard to ICT implementation. The outcome of this study will provide a basis for the development of an ICT implementation framework for the local governments in Malaysia. Each of these provisions is integral to developing a comprehensive understanding of the problems associated with the planning, acquisition and, implementation of ICT for the local governments. These provisions would lay the foundations for a smooth transformation to the second phase of e-government for all the local governments in Malaysia as tabled in the 2007 Budget and the Ninth Malaysia Plan 2006-2010.