Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice

QR Code

Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice

This study investigates the link between employees' perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees&#...

Full description

Bibliographic Details
Published in:	Current Issues in Hospitality and Tourism Research and Innovations - Proceedings of the International Hospitality and Tourism Conference, IHTC 2012
Main Author:	Hemdi M.A.; Razali M.A.; Nik Abd Rashid N.R.; Nordin R.
Format:	Conference paper
Language:	English
Published:	2012
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866926993&partnerID=40&md5=3c64b7433b3ffb66257eacd73bbfb45b

Similar Items

Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
by: Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
Published: (2012)

The influence of supervisors' emotional intelligence on non-bank supervisory employees' organizational citizenship behavior
by: Yunus N.H.; Othman A.K.; Noormala A.I.; Che Norlia H.
Published: (2010)

Predicting organizational citizenship behavior through psychological ownership and job satisfaction in four-star hotels
by: Dewi I.G.A.M.; Riana I.G.; Kasuma J.; McGuinness E.; Maria S.; Darma D.C.
Published: (2021)

Role-play of employees' protean career and career success in affective organizational commitment
by: Khan M.L.; Salleh R.; Shamim A.; Hemdi M.A.
Published: (2024)

The mediating effects of organizational reputation in predicting job seekers attraction from third-party organizational justice perspective
by: Bustaman H.A.; Nor M.N.M.; Taha A.Z.; Zakaria M.
Published: (2019)

The Effect of Servant Leadership on Organizational Citizenship Behavior: Organizational Commitment as a Mediator; [Kesan Kepimpinan Kebaktian Terhadap Tingkah Laku Kewarganegaraan Organisasi: Komitmen Organisasi sebagai Pengantara]
by: Ngah N.S.; Abdullah N.L.; Ramdan M.R.; Yazid Z.; Hasan N.A.
Published: (2022)

The Impacts of Information Technology Investment and Organizational Capabilities on Organizational Performance: Evidence from Indonesian Public Sectors
by: Supratiwi W.; Agustia D.; Sridadi A.R.; Abdullah M.S.; Hanapiyah Z.M.; Najihah I.
Published: (2023)

Improving multi-organizational team integration using organizational strategies
by: Rahmat A.B.; Ibrahim C.K.I.C.
Published: (2018)

The impact of food safety practices on organizational performance
by: Saad M.; See T.P.; Adil M.A.M.; Moginon D.F.
Published: (2012)

Revisiting the impact of entrepreneurial orientation on SMEs' organizational performance
by: Said J.; Islam K.M.A.; Bhuiyan A.B.; Islam M.S.; Hasan Z.
Published: (2024)

Psychological Empowerment Link Using Employee Performance and Organizational Commitment on the Generation Gap: PLS-MGA Analysis
by: Ibrahim N.; Farinordin F.A.; Mohamad N.I.; Mohd Soffian Lee U.H.; Ismail A.
Published: (2024)

Psychological Empowerment Link Using Employee Performance and Organizational Commitment on the Generation Gap: PLS-MGA Analysis
by: Ibrahim, et al.
Published: (2024)

A determining effect of brand citizenship behavior
by: Abdullah N.A.N.; Nazam N.A.M.; Hasanudin S.F.; Ismail I.; Noor A.N.M.
Published: (2017)

Antecedents of tourist citizenship behavior: the role of digital halal literacy and religiosity
by: Abror A.; Patrisia D.; Engriani Y.; Hafizh M.A.; Gaffar V.; Qoriah Q.; Achmad N.; Wusqa U.; Abdullah M.S.
Published: (2024)

Management control system and its effect on organizational citizenship behaviour and turnover intention; [System kontroli zarządzania i jego wpływ na zachowanie organizacyjne obywateli oraz ich intencje zakupowe]
by: Sari R.N.; Zenita R.; Pratadina A.; Omar N.
Published: (2019)

The moderating role of perceived organizational support in the relationship between job satisfaction, organizational commitment, and customers perceived service quality: A conceptual study
by: Al-Refaei A.A.; Ibrahim A.; Alshuhumi S.; Madani Y.
Published: (2024)

The influence of leadership styles on organizational performance of logistics companies
by: Samad S.; Abdullah Z.
Published: (2012)

Employee socialization process and engagement in Malaysian hotel industry
by: Samah I.H.A.; Rashid I.M.A.; Shamsudin A.S.; Husain W.A.F.W.; Amlus M.H.; Rahim N.S.A.; Hamzah H.
Published: (2023)

Perceived Organizational Support and Work Engagement in Malaysian Banking Industry
by: Mahmood N.A.; Saad A.; Ishak S.
Published: (2024)

Impact of Dynamic Leadership and Marketing Planning on Organizational Resilience During Covid-19: Higher Learning Institutions
by: Zahari, et al.
Published: (2023)

SPATIAL EXPERIENCE PSYCHO-BEHAVIORAL INCLINATION MODEL AND PUBLIC SECTOR CONDUCIVE ECOSYSTEM DIMENSION TOWARDS ORGANIZATIONAL COMMITMENT IN NAVAL BASE
by: Ali K.; Yaman R.; Zuhaira F.; Ahmad N.; Moorupan C.
Published: (2023)

The important of Knowledge Management and Customer Knowledge Management in enhancing organizational performance
by: Zahari A.S.M.; Mahmood R.; Baniamin R.M.R.; Abdullah N.H.
Published: (2016)

Funding sources and organizational sustainability - A conceptual framework for social enterprises
by: Samsuddin M.E.; Salleh M.F.M.; Osman L.H.; Yusoff W.S.
Published: (2023)

Organizational commitment and emotional intelligent: Explaining the interaction of personality traits of auditors
by: Mohd Sanusi Z.; Supar M.; Mohd Iskandar T.; Sari R.N.
Published: (2010)

Organizational learning culture and customer satisfaction: The mediating role of normative commitment
by: Islam T.; Kassim N.A.; Ali G.; Sadiq M.
Published: (2014)

Assessing the Relationship between Competencies and Personal Qualities towards Organizational Performance
by: Amdan, et al.
Published: (2024)

Towards Ontology Based Data Extraction for Organizational Goals Metrics Indicator
by: Izhar T.A.T.; Apduhan B.O.
Published: (2020)

Assessing the Relationship between Competencies and Personal Qualities towards Organizational Performance
by: Amdan, et al.
Published: (2024)

Influence of impression management on interpersonal citizenship behavior: Leader-member exchange as a mediator
by: Noranee S.; Ishak N.D.A.; Mustapha R.M.R.
Published: (2012)

The Relationship Among the Green Supply Chain Management, Collaborative Capability and Organizational Performance
by: Waiyawuththanapoom P.; Vaiyavuth R.; Tirastittam P.; Shaharudin M.R.; Boonrattanakittibhumi C.
Published: (2022)

Systematic Literature Review on Organizational Cyber Security Deficiency in Mitigating Mobile Device Risk
by: Abu Othman N.A.; Norman A.A.; Kiah L.M.; Mutlaq Alnajrani H.
Published: (2021)

Workplace stress, organizational commitment and turnover intention: A case of japanese restaurant in Malaysia
by: Bakhtiar M.F.S.; Zamri M.T.; Hashim N.I.; Othman Z.; Ismail M.N.I.
Published: (2016)

Incongruent quality management perceptions between Malaysian hotel managers and employees
by: Sumarjan N.; Arendt S.W.; Shelley M.
Published: (2013)

Analysis of competencies, job satisfaction and organizational commitment as indicators of job performance: A conceptual framework
by: Khan A.; Masrek M.N.; Nadzar F.M.
Published: (2015)

The Effect of Transformational Leadership Toward Organizational Innovation: A Study of Aerospace Manufacturing Industry in Malaysia
by: Ahmad M.F.; Abdul Razak N.S.; Kamaruding M.; Alshurideh M.
Published: (2023)

Navigating the Digital Landscape: Unraveling Technological, Organizational, and Environmental Factors Affecting Digital Auditing Readiness in the Malaysian Public Sector
by: Wan Mohamad Noor W.N.B.; Abd Razak S.N.A.; Mat Jusoh Y.H.; Hasan S.J.
Published: (2024)

Knowledge taxonomy for developing Organizational Memory System (OMS) for public Institutions of Higher Learning (IHL) in Malaysia
by: Basaruddin S.; Haron H.
Published: (2011)

Examining Leadership Capabilities, Risk Management Practices, and Organizational Resilience: The Case of State-Owned Enterprises in Indonesia
by: Lisdiono P.; Said J.; Yusoff H.; Hermawan A.A.
Published: (2022)

The influence of quality of work life on organizational commitment: A study on academic staff in public institution of higher learning in Malaysia
by: Daud N.
Published: (2012)

Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy
by: Yuliansyah Y.; Rammal H.G.; Maryani M.; Mohamed Jais I.R.; Mohd-Sanusi Z.
Published: (2021)