Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice

This study investigates the link between employees' perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees&#...

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Published in:Current Issues in Hospitality and Tourism Research and Innovations - Proceedings of the International Hospitality and Tourism Conference, IHTC 2012
Main Author: Hemdi M.A.; Razali M.A.; Nik Abd Rashid N.R.; Nordin R.
Format: Conference paper
Language:English
Published: 2012
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866926993&partnerID=40&md5=3c64b7433b3ffb66257eacd73bbfb45b
id 2-s2.0-84866926993
spelling 2-s2.0-84866926993
Hemdi M.A.; Razali M.A.; Nik Abd Rashid N.R.; Nordin R.
Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
2012
Current Issues in Hospitality and Tourism Research and Innovations - Proceedings of the International Hospitality and Tourism Conference, IHTC 2012



https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866926993&partnerID=40&md5=3c64b7433b3ffb66257eacd73bbfb45b
This study investigates the link between employees' perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees'OCB. 380 operational hotel employees participated in this study and hierarchical multiple regression was performed to test the posited hypotheses. Results indicated that distributive justice perceptions were significantly related to OCB intentions. Implications of the findings, limitations, and suggestions for future directions are discussed. © 2012 Taylor & Francis Group.


English
Conference paper

author Hemdi M.A.; Razali M.A.; Nik Abd Rashid N.R.; Nordin R.
spellingShingle Hemdi M.A.; Razali M.A.; Nik Abd Rashid N.R.; Nordin R.
Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
author_facet Hemdi M.A.; Razali M.A.; Nik Abd Rashid N.R.; Nordin R.
author_sort Hemdi M.A.; Razali M.A.; Nik Abd Rashid N.R.; Nordin R.
title Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_short Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_full Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_fullStr Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_full_unstemmed Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_sort Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
publishDate 2012
container_title Current Issues in Hospitality and Tourism Research and Innovations - Proceedings of the International Hospitality and Tourism Conference, IHTC 2012
container_volume
container_issue
doi_str_mv
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866926993&partnerID=40&md5=3c64b7433b3ffb66257eacd73bbfb45b
description This study investigates the link between employees' perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees'OCB. 380 operational hotel employees participated in this study and hierarchical multiple regression was performed to test the posited hypotheses. Results indicated that distributive justice perceptions were significantly related to OCB intentions. Implications of the findings, limitations, and suggestions for future directions are discussed. © 2012 Taylor & Francis Group.
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language English
format Conference paper
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