Intranet usage, managerial satisfaction and performance impact: An empirical analysis

This article investigates the relationships between intranet usage, satisfaction as well as their impacts on performance from the managerial perspective which have received little research attention. Data was collected from 150 middle managers in the Malaysian port industry. The structural equation...

وصف كامل

التفاصيل البيبلوغرافية
الحاوية / القاعدة:International Journal of Business and Systems Research
المؤلف الرئيسي: Norzaidi M.D.; Chong S.C.; Salwani M.I.
التنسيق: مقال
اللغة:English
منشور في: Inderscience Publishers 2009
الوصول للمادة أونلاين:https://www.scopus.com/inward/record.uri?eid=2-s2.0-84856409190&doi=10.1504%2fIJBSR.2009.027201&partnerID=40&md5=76d1bd51f2997d85596335a2b933026a
الوصف
الملخص:This article investigates the relationships between intranet usage, satisfaction as well as their impacts on performance from the managerial perspective which have received little research attention. Data was collected from 150 middle managers in the Malaysian port industry. The structural equation modelling results indicate that both usage and satisfaction significantly predict performance impact. Intranet usage significantly predicts managerial satisfaction and vice-versa; with intranet usage having more impact on satisfaction and that both are positively related. The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve their intranet adoption. Copyright © 2009 Inderscience Enterprises Ltd.
تدمد:1751200X
DOI:10.1504/IJBSR.2009.027201