DETERMINING SMALL AND MEDIUM-SIZED ENTERPRISES' ADOPTION INTENTION OF SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT IN CHINA: THE MEDIATING EFFECT OF ATTITUDE

著者: Laidi W.; Putit L.; Jiao X.; Indriastuti H.
出版年 International Journal of Business and Society (2024)

DETERMINING SMALL AND MEDIUM-SIZED ENTERPRISES' ADOPTION INTENTION OF SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT IN CHINA: THE MEDIATING EFFECT OF ATTITUDE

著者: Laidi, Wang; Putit, Lennora; Jiao, Xiaobo; Indriastuti, Herning
出版年 INTERNATIONAL JOURNAL OF BUSINESS AND SOCIETY (2024)